Share from the Clubhouse app conversation in the Success, Achievers Breakfast club conversation today about 'The Devil is in the Details'. I shared one of the most inspiring books on this subject is "The Slight Edge" by Jeff Olsen. Sharing details like something amazing you do for a client at a success point in the transaction (Like a gift at time of contract accepted) and then when they refer you, and you don't do that regularly.. and that referral doesn't get same experience.
Also discussed the "overnight success" of Dave Ramsey. He shared a story how he was a 20-year overnight success spending 20 years getting one small radio station from another for 20 years, and then, overnight, gets a spot on Oprah's show and talks about his book. Then millions of copies sell overnight.
Lastly is systematizing those little follow up's to remember to make a call and write a note that can make the biggest difference in the long-game for continuing and strengthening relationships.
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